Returns: For damage or missing parts. 

You can apply for returns within 30 days of receiving your order.

How to apply?

  1. Please include your order number, the product details, and the reason for return in your email. In addition to a detailed description, please attach images (or a brief video clip if needed) depicting the damage for the warranty process. After review and approval by our team, we will contact you to guide you through the return, refund, or replacement procedure. 

Please note that refunds or replacements will not be issued for products subjected to misuse, mishandling, or incorrect installation. Customers are urged to adhere to the instructions and guidance provided by the manufacturers.

  1. Our team will review your return request and will get back to you with the proper resolution.

Please note that shipping charges are non-refundable.

  1. If approved, your request for return or replacement will be implemented within 3-4 working days.

Returns: Change of mind:

We cannot accept change-of-mind returns for health, safety, or baby-related products due to legal obligations for customer safety. Change-of-mind returns are only accepted within 14 days of delivery. 

To initiate a ‘Change of Mind’ return, please email our team for approval. Upon approval, the customer is responsible for return postage, and the initial postage is non-refundable. A 15% return fee applies to ‘Change of Mind’ returns.  


All the orders which are paid and not dispatched, are eligible for refunds. Refunds are typically processed through the original payment method. In case of technical issues, alternative channels such as bank transfer or PayPal, according to customer preference, may be used for the refund process.